Privacy Policy
Effective Date: July 16, 2026
Atlantis Comfort Systems Privacy Policy
Atlantis Comfort Systems ("Atlantis Comfort Systems," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, contact us, complete an online form, apply for employment, or otherwise interact with our company. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
- Name
- Address
- Email address
- Telephone number
- Service address
- Billing information (when applicable)
- Information you provide when requesting service, maintenance, repairs, estimates, or installations
- Information submitted through contact forms
- Information submitted through Facebook or Instagram Lead Forms
- Employment application information
- Resume and employment history
- Background screening information (for employment applicants, where permitted by law)
Automatically Collected Information
When you visit our website, we may automatically collect information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Time spent on our website
- Referring website
- General geographic location
- Website usage statistics
This information helps us improve our website and better understand how visitors use it.
We collect information when you:
- Complete a contact form
- Request a service appointment
- Request an estimate
- Sign up for promotions or newsletters
- Contact us by phone, email, or text message
- Interact with our Facebook or Instagram advertisements
- Visit our website
- Apply for employment
- Participate in surveys, contests, or promotions
We use your information to:
- Schedule appointments
- Provide HVAC services
- Prepare estimates
- Respond to inquiries
- Process customer requests
- Improve our products and services
- Improve our website
- Communicate appointment reminder
- Send maintenance reminders
- Provide warranty information
- Send requested marketing communications
- Respond to customer service requests
- Recruit and evaluate employment applicants
- Protect against fraud or unauthorized activity
- Comply with applicable laws
With your permission, or as otherwise permitted by law, we may send:
- Promotional emails
- Seasonal maintenance reminders
- Service reminders
- Special offers
- Company news
- Customer satisfaction surveys
- Review request
- you may unsubscribe from marketing emails at any time using the unsubscribe link included in the email or by contacting us directly.
- Operational communications regarding appointments, estimates, invoices, warranties, or ongoing services may still be sent as necessary.
If you provide your mobile phone number, we may send text messages related to:
- Appointment confirmations
- Scheduling updates
- Service reminders
- Technician arrival notifications
- Customer support
- Message and data rates may apply.
- You may opt out of marketing text messages by following the instructions provided in the message.
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember visitor preferences
- Measure website performance
- Understand visitor behavior
- Improve customer experience
- Support marketing and advertising efforts
- You may adjust your browser settings to refuse cookies; however, some features of our website may not function properly.
Analytics and Advertising
We may use third-party services such as Google Analytics and advertising platforms to better understand website usage and improve our marketing efforts. These services may collect information about your interactions with our website through cookies or similar technologies. We may also use remarketing or advertising tools that allow us to display relevant advertisements on platforms such as Google, Facebook, and Instagram.
We may share information with trusted third-party service providers that help us operate our business, including providers of:
- Website hosting
- Customer relationship management (CRM)
- Marketing services
- Scheduling software
- Payment processing
- Financing programs (when applicable)
- Email communications
- Analytics services
- Background screening (employment applicants)
These providers are authorized to use your information only as necessary to perform services on our behalf.
How We Protect Your Information
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the Internet is completely secure, we work to protect the information entrusted to us.
We do not sell your personal information.
We may disclose your information:
- To trusted service providers performing services on our behalf
- To comply with legal obligations
- To protect our legal rights
- During a business transfer such as a merger or acquisition
- When you provide consent
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of marketing communications
- Ask questions about how your information is used
To exercise these rights, please contact us using the information below.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.
